PAYMENT POLICY

Secure Payment at Noorain Mart

At Noorain Mart, we want customers to have a simple and secure payment experience.

For applicable online/advance payments, Noorain Mart currently accepts bKash Merchant Payment only.

OFFICIAL BKASH MERCHANT NUMBER

bKash Merchant Payment

01560-039390

For applicable Noorain Mart merchant payments, please use the official merchant payment information provided by Noorain Mart.

HOW TO MAKE A BKASH MERCHANT PAYMENT

When making an applicable payment to Noorain Mart:

Step 1: Open your official bKash App.

Step 2: Select the Payment option.

Step 3: Enter Noorain Mart’s official bKash Merchant Number:

01560039390

Step 4: Enter the required payment amount.

Step 5: Carefully check the merchant/payment information shown in the bKash app.

Step 6: Follow the instructions displayed by bKash.

Step 7: Enter your bKash PIN securely inside the official bKash interface to complete the transaction.

Step 8: Keep the successful payment confirmation and Transaction ID for future reference.

IMPORTANT — DO NOT USE SEND MONEY

For official Noorain Mart merchant payments:

Do not use the personal bKash “Send Money” option.

Our applicable online payment method is:

bKash → Payment → Merchant Number

Official Merchant Number:

01560039390

If anyone claiming to represent Noorain Mart asks you to make a business payment using Send Money to an unrelated personal number, verify the request with Noorain Mart through our official customer support channels before making any payment.

NAGAD

Noorain Mart does not currently accept Nagad payments.

Please do not make a payment to a Nagad number claiming to represent Noorain Mart unless Noorain Mart officially announces and publishes such a payment method in the future.

OTHER PAYMENT METHODS

At present, the online payment method covered by this policy is:

bKash Merchant Payment

Customers should not assume that Noorain Mart accepts bank transfer, Rocket, Nagad or other payment methods unless those methods are officially announced by Noorain Mart.

PAYMENT VERIFICATION

After making an applicable payment, please keep your:

  • Order Number
  • Payment Amount
  • bKash Transaction ID
  • Payment Confirmation

Noorain Mart may request relevant transaction information where necessary to verify a payment.

NEVER SHARE YOUR BKASH PIN OR OTP

IMPORTANT SECURITY WARNING

Never share your bKash PIN with Noorain Mart or anyone claiming to represent Noorain Mart.

Never share your OTP.

Never share your bKash password or other confidential financial security information.

Noorain Mart does not need your personal bKash PIN or OTP to verify your merchant payment.

Your PIN should only be entered securely within the official bKash interface when authorizing your transaction.

CHECK BEFORE MAKING PAYMENT

Before completing a payment, please:

  • Verify the payment amount.
  • Verify that you are using the official payment instructions.
  • Check the merchant information displayed by bKash.
  • Make sure the payment relates to your actual Noorain Mart order.

If anything appears incorrect or suspicious, do not complete the payment until you have verified the information with Noorain Mart Customer Support.

WRONG PAYMENT INFORMATION

If you believe you entered incorrect payment information or made a payment incorrectly, please contact Noorain Mart Customer Support as soon as possible and provide the relevant transaction details.

The ability to correct or reverse a transaction may depend on the circumstances and the applicable bKash processes.

PAYMENT AND ORDER CONFIRMATION

A successful payment transaction does not necessarily mean that every stage of an order has been completed.

An order may still require applicable verification, stock confirmation and processing by Noorain Mart.

EXCHANGE AND PAYMENT

If a product develops an eligible manufacturing defect or has another verified eligible product problem, the customer may submit an exchange claim within 7 days of receiving the product.

If the exchange is approved:

The customer does not have to pay the product price again.

No hidden exchange/service fee is charged by Noorain Mart for the approved replacement.

The customer will bear the applicable delivery/courier charge associated with the exchange.

The eligible replacement will then be arranged according to Noorain Mart’s Return & Exchange Policy.

REFUND POSITION

For eligible defective-product claims under Noorain Mart’s standard policy, our normal remedy is replacement/exchange rather than cash refund, subject to any rights or remedies that cannot legally be excluded.

Please read the Return & Exchange Policy and Refund & Return Policy before purchasing.

PAYMENT SECURITY SUMMARY

Official Payment Method: bKash Merchant Payment

Merchant Number: 01560039390

bKash Send Money: Not accepted for official merchant payments

Nagad: Not currently accepted

PIN/OTP: Never share with anyone